Managing a dental office certainly comes with a unique set of responsibilities and challenges. Your job is demanding, and time is money. Let Lighthouse automate the tedious and repetitive tasks, so you can focus on what matters most: your patients.
To help office managers prepare for each day, Lighthouse generates a daily Front Desk Task List that’s emailed to you every morning, so you can have an outline of what you need from patients coming that day.
You can also access this report within your Lighthouse dashboard. We automatically review each patient on the schedule, and check for critical information such as missing contact information, family members past due for recall, outdated patient health history, upcoming birthdays, and more.
We’ll also review the prior day’s Front Desk Task List, and create an Accountability Report to recap the day’s activity and summarize areas that need more of your attention.
We understand that office managers also need access to their practice on the go! Lighthouse gives you secure access to your appointment-book from any computer or mobile device.
We’ll include everything important on your calendar, so that if you ever need to work from home, or if your server goes down, you can log in, view your calendar, and see which patients are confirmed. You can also conveniently message patients through Two-Way text.
Cancellations are common frustration for many office managers. No practice wants to let valuable chair time go to waste. Instead of scrambling to try and fill the appointment, Lighthouse can automatically detect AND helps you fill them!
Fill-In automatically checks your calendar for any last-minute hygiene cancellations. When a cancellation is detected, Lighthouse automatically texts a targeted group of patients who are most likely to want an immediate appointment, offering them the open appointment time.
Once a patient replies “Yes”, you’ll get an appointment request notification right in your Lighthouse dashboard. Fill-in helps office managers prevent costly holes in their schedule and saves time and effort for their front desk staff.
To help office managers save time with marketing projects, Lighthouse provides a user-friendly campaign builder which makes it easy to create and send professionally designed email campaigns to select groups of patients, or to all of your patients. We also make it easy for you to gather and respond to online reviews. You can easily listen in, view trends, and gain valuable insight from patient feedback.
Lighthouse is committed to providing office managers with the tools and resources they need to thrive. To learn more, visit LH360.com and request a demo.