Meet Lighthouse 360 - An automated patient communication system that helps dental practices save time, minimize broken appointments, and keep the schedule full.
Built specifically for dentistry, the software works like an extra member of your team – handling your most repetitive daily tasks so you can stay focused on the patients in the practice.
Here’s how it works. Lighthouse 360 syncs with your schedule continually throughout the day and automatically communicates with patients on your behalf. This helps the practice in three big ways:
1. Fewer Holes in the Schedule. Lighthouse 360 helps keep your patients coming in regularly with automated messages like recall reminders, appointment confirmations, treatment plan messaging, dormant patient reactivation, and much more. We can even detect last-minute cancellations automatically and help find a patient to fill the spot.
We also help build your online reputation by automatically following up with patients after their appointments, asking them to leave a review on Google, Yelp or other major review sites.
2. A More Efficient Practice. These automated messages save the front desk an average of 16 hours per week, freeing your team up for the countless other practice tasks that may need a more personal touch.
Lighthouse 360 also provides a Daily Task List that show all the patients coming in that day, along with helpful reminders, including who has yet to confirm, or which important contact information is missing from their record. And conversations with patients who are running late or have a quick question are fast & easy with two-way text messaging right from your computer.
3. Better Patient Relationships. Lighthouse 360 helps give patients a great experience too. Reminders can be customized to their preferences, whether that’s email, text, phone or mail, and specialized messages can share helpful details like pre-medication instructions.
For families, we group multiple appointments into one convenient reminder for the head of household. And new patients can skip the clipboard and long waiting room times with paperless registration completed right on their smartphones.
Finally, automatic birthday greetings, newsletters, email promotions and more, make it easy to keep patients engaged and thinking about your practice year-round.
With no long-term contract, no hidden fees, and unlimited, live phone support available anytime, Lighthouse 360 is here to support your practice from every angle. Learn more at lh360.com today.