In a busy dental practice, there’s never a shortage of work to do at the front desk. That’s why it’s more important than ever to take advantage of automated software that can handle your most repetitive daily tasks, leaving you free to focus on …everything else!
Here are five things to stop doing manually right now.
Number One. Appointment confirmations. Are you spending too much time manually confirming each booked patient? Make this task a thing of the past. Patient communication software like Lighthouse 360 can automatically confirm appointments via email or text message – plus mark them as confirmed in your practice management system.
Number Two. Patient Recall. Keeping patients coming back regularly is key to dental practice success – but it’s also a massive time sink. Use your automated software to automatically identify patients who are behind on recall and remind them to make an appointment. It’s a simple way to shorten recall time – and eliminate hours of wasted phone time.
Number Three. Soliciting Reviews. New patients rely on online reviews, but in a busy practice, it’s easy to forget to ask your existing patients to leave you feedback. Once again, automation is the answer! Set your software to automatically reach out to patients after their appointment and ask them to leave a review on Google or other major sites. It’s a quick way to make sure you’re consistently feeding your online reputation without adding that extra step to your daily task list .
Number Four. Dormant Patient Reactivation. It’s no secret that patient reactivation offers a big benefit to your bottom line. But who has time for regular chart audits and outreach when the practice is bustling? Systems like Lighthouse 360 lend a hand here by automatically detecting dormant patients and reaching out on your behalf to invite them back. Huge practice benefits, with minimal daily effort.
Number Five. Treatment Plan Reminders. In addition to recall, improving case acceptance is a major goal for most practices. But keeping track of which patients have scheduled treatment appointments can be daunting. Enter: automated treatment plan reminders, a one-click process that reminds patients to complete their unscheduled treatment plans - all through tailored communications selected by you.
With all you have to do, make sure your software is working alongside you, taking manual tasks off your plate so you can stay focused on patients in the practice.
For more details of how Lighthouse 360 can automate these 5 areas and more (AND save an average of 16 hours per week) take a free demo today.
Call 888-921-9074 or visit www.lh360.com.