New ADA Book Provides Advice on Dental Patient, Staff Communication

 New ADA Book Provides Advice on Dental Patient, Staff Communication

Aiming to help dentists improve written communications with dental patients and staff members, the American Dental Association (ADA) has published The ADA Practical Guide to Dental Letters: Write, Blog and Email Your Way to Success.

A compilation of sample letters, press releases, blog posts, text messages and social media postings, the new ADA guide book provides dental professionals with writing samples that can be customized for improved communications, according to a press release. Each sample includes instructions on how to use it for a variety of situations, and the samples include general patient communications, marketing letters and administrative letters for staff or vendors.

The book includes a CD-ROM with all the letters in Microsoft Word format. It is available for $59.95 for ADA members and $89.95 for non members through the ADA online store.

View Full Press Release

Source: American Dental Association

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