Quick Picks: Virtual Patient Communication

The COVID-19 pandemic has made teledentistry and virtual communication options vital for dental practices. Here’s a look at products like TeleDent that have been offering teledentistry for a while, well-known patient communication platforms with new features like Lighthouse 360’s virtual waiting rooms, as well as newer options developed to help dentists connect with patients when they can’t see them in person.

CompanyMouthWatch, LLCProSitesAwrel, LLCHenry Schein One
ItemTeleDentPracticeMojo Patient Communications PlatformEmergency Dental Virtual AssistantPatient Communications
PriceBuy Now!Buy Now!Buy Now!Inquire
DescriptionTeleDent enables dental professionals to reach and serve patients like never before. TeleDent is a complete teledentistry platform—built from the PracticeMojo, an automated patient reminder, recall and communications platform, now has integrated features designed to streamline patient The Emergency Dental Virtual Assistant is a turnkey chatbot that uses artificial intelligence (AI) to empower remote triage and dental emergency Lighthouse 360 was designed specifically for dental practices to help save time, prevent holes in the schedule and increase revenue. -- and the proof
FeaturesLive video consultations, HIPAA compliant communications, screen sharing, offline modes, notifications, document storage, secure image and file transfer, notifications, team management tools, intraoral camera integrationThe Managed Plan feature makes it possible to provide patients with HIPAA compliant online forms and COVID-19 questionnaire, eliminating the need for patients to complete the forms in the waiting room. The updated platform also includes phone call integration. With the Managed solution, patients can receive appointment reminders and recalls in the format they choose, whether that’s emails, text messages, automated phone reminders or postcards.The solution gives patients 24/7 access to screening and question-answering tools that are designed to collect the necessary information to provide recommendations for next-step actions, whether that’s scheduling an appointment or self-care. The tool helps practices save time and money by automating manual processes for emergency access and assessment. Dental professionals receive chatbot notifications through HIPAA-complaint text messages. Doctors can then follow up with patients via phone or the HIPAA-complaint texting application. Data exchanged on the chatbot and texting applications can be easily moved to the patient’s record.Appointment Confirmations
Recall Reminders
Treatment Plan Reminders
Last-Minute Cancellation “Fill-In”
Two-Way Texting
Paperless new patient registration
Front Desk Task List
Reactivation Outreach
Patient Reviews for Google and more
Family Messages
Email Marketing
And a lot more!
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