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  • Creating Lasting Relationships With All Your Patients

    Thursday, June 12, 2008
    Dr. Jeff Rohde interviews Fred Joyal, CEO & Co-Founder of 1-800-DENTIST, about the difference between word-of-mouth referrals and patients who come from advertising: Learn why you must treat immediate needs first to build lifelong trust and case acceptance. Also included in this video are guidelines... read more

  • The Most Important Team Member

    Monday, December 04, 2006
    One of the best things about this team member is that you don’t pay them; they pay you—because the most important person on your dental office team is the patient! read more

  • Patient Financial Arrangements that Work

    Friday, August 26, 2005
    One of the biggest problem areas for any practice is how to discuss financial arrangements with patients. Read on to learn some tips and tricks on the subject. read more
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