HENRY SCHEIN’S DENTAL BUSINESS INSTITUTE™ TO OFFER NEW OFFICE MANAGER OPERATIONS CURRICULUM
Two-Day Course Explores and Defines the Skills Needed to Succeed in the Dental Industry
MELVILLE, N.Y.– Henry Schein, Inc. (Nasdaq: HSIC) announced today the availability of its new Dental Business Institute™ (DBI) Office Manager Operations Courses, developed in collaboration with the American Association of Dental Office Management (AADOM) and Henry Schein 360 Practice Development®.
The core curriculum is centered on developing excellence in practice operations and focuses on the many aspects of a dental business. Each course in the two-day curriculum is designed to teach office managers the skills necessary to implement key management functions throughout the business lifecycle of a practice. These include effective communication, creating and leading teams, monitoring benchmarks, keeping records, case acceptance, and insurance management, among others. Office Manager Operations Courses are hosted at Henry Schein’s offices in West Allis, Wisconsin, and participants can attend all four courses or choose to select individual sessions.
“Office managers play a significant role in a dental business, and these courses will give attendees the opportunity to develop management skills while also exploring business fundamentals,” said A.J. Caffentzis, President, U.S. Dental Distribution. “Henry Schein is excited to join with AADOM for this unique offering which office managers can rely on to learn, implement, and grow so they can help lead their teams to success.”
Upcoming courses for 2020 include:
•OPS Course 1 – February 6 & 7, 2020
Building Your Office Foundations; Leading a Culture of Success
•OPS Course 2 – April 2 & 3, 2020
Maximizing and Staying Compliant with Insurance—the Ins and Outs
•OPS Course 3 – June 11 & 12, 2020
Communicating with Patients; Case Acceptance; and The Patient Experience
•OPS Course 4 – August 13 & 14, 2020
Creating a Profitable and Productive Hygiene Department
The Office Manager Operations Courses are the latest expansion of Henry Schein’s Dental Business Institute™, which originated as a year-long educational program that guides practitioners through the process of applying different business models to their practice vision. Throughout each session, DBI delivers business education to help dentists succeed in the fast-paced dental market. In addition to the Office Manager courses, Henry Schein’s DBI also offers Foundation courses, consisting of four sessions designed to help dental professionals plan, build, lead, and improve their practices. One day courses are also available for dental professionals who may not have time for the full DBI curriculum, but still want to improve their business skills.