A new feature added to the Essential Dental Systems (EDS) website allows customers to chat with a customer care representative for live answers to questions about EDS products.
Available during normal business hours, the chat feature includes a transcript which is emailed following the session as a reference to the information provided during the chat, according to a press release. For after hours chat requests, visitors can leave a message via the chat and a customer care representative will follow up during the next business day.
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Essential Dental Systems (EDS) Offers New Interactive Feature On Website
Essential Dental Systems offers new interactive live chat feature on company website.
South Hackensack, N.J. — EDS has recently redesigned its already established website. It now incorporates an interactive technology whereby the dental professional can instantly contact a dedicated customer care representative to provide answers to product question at a moment’s notice.
This new high-tech feature includes chat transcripts. You no longer need to rely on your memory to provide the answer to you. The transcript is emailed automatically following your chat session. Also included, is the ability to quickly leave a question during non-business hours. The chat feature is available during normal business hours; 9 am-5 pm EST. After 5pm dental professionals will be able to leave a message in the chat box, and a customer service representative will answer promptly via email the following business day.
To find out more visit our website at http://www.edsdental.com today! Try this exciting new feature for yourself. As always EDS is here to help you advance your dental practice.
Source: Essential Dental Systems