Curve Dental recently introduced a new patient engagement platform, Curve GRO.
The solution maintains all patient communication and patient records in one database supported by one vendor, according to a press release. This streamlines workflows, reduces costs and improves the patient experience.
Curve GRO automatically manages patient reminder campaigns and updates the schedule when patients confirm. The platform offers two-way texting, which makes it easy for patients to change their appointment or ask questions.
When patients don’t respond to reminder campaigns, GRO automatically creates tasks in the Smart Action List. This allows team members to collaborate in real-time for patient outreach, helping to reduce cancellations and make dental teams more efficient.
The platform’s rules-based campaign engine combined with the Smart Action List creates automation, enforces best practices, and delivers an auditable trail of activity. The Smart Action List is customizable, filterable and allows for group collaboration so team members can triage the list until everything is completed.
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